Shipping policy

ViceStock™ — Shipping Policy

Where We Ship We currently ship exclusively within the United States.

Order Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping Time Once your order has shipped, delivery typically takes 6-12 business days, depending on your location. Total time from order placement to delivery is generally 6–14 business days (processing + shipping).

Shipping Rates Shipping costs are calculated at checkout based on your order total and delivery address. We regularly offer free shipping promotions — check the banner at the top of our site for current offers.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number and link. Please allow 24–48 hours for tracking information to update after you receive it.

Delays While we do everything we can to ensure timely delivery, occasional delays may occur due to high order volume, weather, or carrier issues. If your order is taking longer than expected, please contact us at salmakhamili6@outlook.com and we'll look into it for you.

Incorrect Shipping Information Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer. If you notice an error shortly after placing your order, contact us immediately at salmakhamili6@outlook.com and we'll do our best to correct it before it ships.

Lost or Missing Packages If your tracking shows your package as delivered but you haven't received it, please check with neighbors and around your property first, as carriers sometimes mark packages delivered slightly before arrival. If you still can't locate it after 24 hours, contact us at salmakhamili6@outlook.com and we'll help resolve the issue.

Questions If you have any questions about your order or shipping, reach out to us at support@vicestock.com — we typically respond within 24 hours.